Introduction
We are a service center specializing in the repair of Webasto control units.
Our service center is located in Bulgaria, but we also work with partner warehouses in Germany and the UK, where you can also send your control unit. The transport from these warehouses to our service center in Bulgaria is our responsibility.
The service which we offer includes, repair and complete renovation with replacement of critical components of the control unit. Additional treating of the base of the control unit to increase its resistance to moisture. Removal of the old varnish coating of the control unit and its replacement with a newone. Testing the control unit in operation after completion of the repair and renovation.
The warranty we provide on the control units repaired by us is 36 months (3 years).
If you would like us to repair your control unit, before you send it to us we will need detailed photos of it, to confirm whether the repair will be possible. You can send those photos to the e-mail address listed in the "Contacts" section.
After confirmation from us that the repair is possible, we will send you the address where you can send your control unit. For this purpose, when sending us your photos, please indicate location where you want to send it, directly to us, to the warehouse in Germany or to the warehouse in the UK.
Most frequently problems which can be resolved with the service:
Control unit can not connect to the diagnostic program;
Combustion fan start himself randomly or work permanently;
The control unit generates errors (in good working order and checked devices) for the peripheral devices and connections to them:
> "Defective control unit"; - 9000/00
> "Metering pump short circuit"; - 08h (01413)
> "Metering pump interrupt"; - 88h
> "Combustion air fan short circuit"; - 09h (01414)
> "Combustion air fan interrupt"; - 89h
> "Glow plug/flame monitor short circuit"; - 0Ah (01491) (9822/00)
> "Glow plug/flame monitor interrupt"; - 8Ah
> "Circulating pump short circuit"; - 0Bh (01415)
> "Circulating pump interrupt"; - 8Bh (9823/01)
> "Temperature sensor short circuit"; - 14h
> "Temperature sensor interruption"; - 94h
Control unit detect inexplicable faults.
We currently offer the following services for repairing Webasto heater control units:
- Webasto Thermo Top E, C, Z for VW T5 - (Repair costs - 99,99 €)
- Webasto Thermo Top E, C, Z for AUDI - (Repair costs - 99,99 €)
- Webasto Thermo Top E, C, Z for BMW - (Repair costs - 99,99 €)
- Webasto Thermo Top E, C, Z for Mercedes - (Repair costs - 99,99 €)
- Webasto Thermo Top E, C, Z for all other vehicles - (Repair costs - 99,99 €)
- Webasto Air Top 2000 - (Repair costs - 99,99 €)
- Webasto Air Top 2000S - (Repair costs - 99,99 €)
- Webasto Air Top 2000ST - (Repair costs - 99,99 €)
- Webasto Air Top 3500 - (Repair costs - 149,99 €)
- Webasto Air Top 5000 - (Repair costs - 149,99 €)
- Webasto Thermo 90ST – (Repair costs - 199,99 €)
Upon request, repairs of other control units different from listed are also possible.
For any other questions and additional information, you can use the e-mail listed in the "Contacts" section.
For regularcustomers, communication is also possible directly via "Viber", "WhatsApp" and "Telegram".